TY - CHAP U1 - Konferenzveröffentlichung A1 - Jansen, Marc T1 - What Does IT Service Management Look Like in the Cloud? An ITIL Based Approach T2 - In: Proceedings of the International Conference on Computers, Digital Communications and Computing (ICDCC) N2 - In recent years a new approach for the dynamic usage of computational power, memory and other resources comes into play: the Cloud Computing paradigm. This new approach needs to be concerned with respect to IT Service Management since cloud based infrastructures have to be managed differently from a usual infrastructure. This paper discusses, based on the IT Infrastructure Library (ITIL), as the de-facto standard for IT Service Management, what kind of processes needs to be concerned especially if a certain service should be deployed in the cloud. Y1 - 2011 SN - 978-1-61804-030-5 SB - 978-1-61804-030-5 SP - 87 EP - 92 S1 - 5 ER -