What Does IT Service Management Look Like in the Cloud? An ITIL Based Approach
- In recent years a new approach for the dynamic usage of computational power, memory and other resources comes into play: the Cloud Computing paradigm. This new approach needs to be concerned with respect to IT Service Management since cloud based infrastructures have to be managed differently from a usual infrastructure. This paper discusses, based on the IT Infrastructure Library (ITIL), as the de-facto standard for IT Service Management, what kind of processes needs to be concerned especially if a certain service should be deployed in the cloud.
| Author: | Marc Jansen |
|---|---|
| ISBN: | 978-1-61804-030-5 |
| Parent Title (English): | In: Proceedings of the International Conference on Computers, Digital Communications and Computing (ICDCC) |
| Document Type: | Conference Proceeding |
| Language: | English |
| Year of Completion: | 2011 |
| Release Date: | 2019/06/12 |
| Page Number: | 5 |
| First Page: | 87 |
| Last Page: | 92 |
| Institutes: | Fachbereich 1 - Institut Informatik |
| DDC class: | 000 Allgemeines, Informatik, Informationswissenschaft / 004 Informatik |
| Licence (German): |  No Creative Commons |
