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Currently, car assistant systems mainly try to prevent accidents. Increasing built-in car technology also extends the potential applications in vehicles. Future cars might have virtual windshields that augment the traffic or individual virtual assistants interacting with the user. In this paper, we explore the potential of an assistant system that helps the car’s occupants to calm down and reduce stress when they experience an accident in front of them. We present requirements from a discussion (N= 11) and derive a system design from them. Further, we test the system design in a video-based simulator study (N= 43). Our results indicate that an accident support system increases perceived control and trust and helps to calm down the user.
Durch den technischen Fortschritt in der Spracherkennung und -verarbeitung wird Sprache als Interaktionsform auch in Fahrzeugen, z.B. zur Bedienung von Infotainmentsystem, immer populärer. Die Steuerung von teilautomatisierten Fahrzeugen über Sprache ist bisher wenig erforscht. Ziel dieser Arbeit ist es unter der grundsätzlichen Annahme der Eignung von Sprachsteuerung für teilautonome Fahrzeuge, Nutzererwartungen und spezielle Anforderungen an eine Sprachsteuerung für die grundlegenden Fahrmanöver zu identifizieren. Aus den Ergebnissen eines Expertenworkshops und einer explorativen Videostudie werden Anforderungen und Sprachkommandos abgeleitet.
Public transportation will become highly automated in the future, and at some point, human drivers are no longer necessary. Today many people are skeptical about such scenarios of autonomous public transport (abbr.: APT). In this paper, we assess users’ subjective priority of different factors that lead to personal acceptance or rejection of APT using an adapted online version of the Q-Methodology with 44 participants. We found four prototypical attitudes to which subgroups of participants relate: 1) technical enthusiasts, 2) social skeptics, 3) service-oriented non-enthusiasts, and 4) technology-oriented non-enthusiasts. We provide an unconventional perspective on APT acceptance that helps practitioners prioritize design requirements and communicate, targeting users’ specific attitudes.