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For highly automated vehicles (AVs), new interaction concepts need to be developed. Even in AVs, the driver might want to intervene and override the automation from time to time. To create the possibility of control, we explore vehicle control through maneuver-based interventions (MBI). Thereby, we focus on explicit, contact-less interaction, which could be beneficial in future AV designs, where the driver is not necessarily bound to classical controls. We propose a set of freehand gestures and keywords for voice control derived in a user-centered design process. Further, we discuss properties, applicability and user impressions of both interaction modalities. Voice control seems to be an efficient way to select a maneuver and free-hand gestures could be used, if voice channel is blocked, e.g., through conversation with passengers.
Durch den technischen Fortschritt in der Spracherkennung und -verarbeitung wird Sprache als Interaktionsform auch in Fahrzeugen, z.B. zur Bedienung von Infotainmentsystem, immer populärer. Die Steuerung von teilautomatisierten Fahrzeugen über Sprache ist bisher wenig erforscht. Ziel dieser Arbeit ist es unter der grundsätzlichen Annahme der Eignung von Sprachsteuerung für teilautonome Fahrzeuge, Nutzererwartungen und spezielle Anforderungen an eine Sprachsteuerung für die grundlegenden Fahrmanöver zu identifizieren. Aus den Ergebnissen eines Expertenworkshops und einer explorativen Videostudie werden Anforderungen und Sprachkommandos abgeleitet.
Bei Großschadensereignissen kann es durch die Vielzahl der Alarme dazu kommen, dass die verfügbaren Rettungskräfte nicht mehr ausreichen, um die anfallenden Aufgaben zu bewältigen oder Hilfsfristen einzuhalten. Die vorliegende Arbeit beschreibt einen Ansatz, sich zusätzlicher Hilfe aus der Bevölkerung zu bedienen, die über einen Disponenten aus der vorhandenen Leitstelle koordiniert wird. Dabei stehen nicht spontan organisierte Helfer im Vordergrund, sondern Personen, die sich vorab mit einem klaren Fertigkeitsprofil und ggf. auch Ausstattung im System registriert haben. Besondere Anforderungen entstehen bei den Disponenten der Leitstelle, deren Mehrbelastung durch das neue System gering zu halten ist, als auch bei den freiwilligen Helfern, die über eine App auf dem Mobiltelefon alarmiert werden und auch darüber die Kommunikation führen sollen. Die Anforderungen beeinflussen sowohl die System-Infrastruktur als auch die Benutzerschnittstelle.
The way we communicate with autonomous cars will fundamentally change as soon as manual input is no longer required as back-up for the autonomous system. Maneuver-based driving is a potential way to allow still the user to intervene with the autonomous car to communicate requests such as stopping at the next parking lot. In this work, we highlight different research questions that still need to be explored to gain insights into how such control can be realized in the future.
Self-driving cars will relief the human from the driving task. Nevertheless, the human might want to intervene in the driving process and thus needs the possibility to control the car. Switching back to fully manual controls is uncomfortable once being passive and engaging in non-driving-related activities. A more comfortable way is controlling the car with elemental maneuvers (e.g., "turn left" or "stop"). Whereas touch interaction concepts exist, contactless interaction through voice and mid-air gestures has not yet been explored for maneuver-based car control. In this paper, we, therefore, compare the general eligibility of voice and mid-air gesture with touch interaction as the primary maneuver selection mechanism in a driving simulator study. Our results show high usability for all modalities. Contactless interaction leads to a more positive emotional perception of the interaction, yet mid-air gestures lead to higher task load. Overall, voice and touch control are preferred over mid-air gestures by most users.
Recently, rescue worker resources have not been sufficient to meet the regular response time during large-scale catastrophic events in every case. However, many volunteers supported official forces in different disaster situations, often self-organized through social media. In this paper, a system will be introduced which allows the coordination of trained volunteers by a professional control center with the objective of a more efficient distribution of human resources and technical equipment. Volunteers are contacted via app on their private smartphone. The design of this app is based on user requirements gathered in focus group discussions. The feedback of the potential users includes privacy aspects, low energy consumption, and mechanisms for long-term motivation and training. The authors present the results of the focus group analyses as well as the transfer to their app design concept.
Human emotion detection in automated vehicles helps to improve comfort and safety. Research in the automotive domain focuses a lot on sensing drivers' drowsiness and aggression. We present a new form of implicit driver-vehicle cooperation, where emotion detection is integrated into an automated vehicle's decision-making process. Constant evaluation of the driver's reaction to vehicle behavior allows us to revise decisions and helps to increase the safety of future automated vehicles.
How to Increase Automated Vehicles’ Acceptance through In-Vehicle Interaction Design: A Review
(2020)
Automated vehicles (AVs) are on the edge of being available on the mass market. Research often focuses on technical aspects of automation, such as computer vision, sensing, or artificial intelligence. Nevertheless, researchers also identified several challenges from a human perspective that need to be considered for a successful introduction of these technologies. In this paper, we first analyze human needs and system acceptance in the context of AVs. Then, based on a literature review, we provide a summary of current research on in-car driver-vehicle interaction and related human factor issues. This work helps researchers, designers, and practitioners to get an overview of the current state of the art.
In catastrophic events, the potential of help has grown through new technologies. Voluntary help has many forms. Within this paper different categories of voluntary help are suggested. Those categories are based on properties like organizational structures, helping process, kind of prosocial behavior and many more. A focus is clearly on the organizational structure and motivational aspects of helper groups. Examples are given for each category. The categorization’s aim is to give a brief overview of possible properties a group of system users could have.